Last updated: July 2026
Welcome to WholGarden. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
1. General
These Terms & Conditions govern your use of our website and the purchase of products from WholGarden.
By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
2. Products
We strive to ensure that all product descriptions, images, prices, and specifications are accurate.
However, slight variations in color, texture, dimensions, or appearance may occur due to photography, screen settings, or manufacturing updates.
We reserve the right to modify or discontinue products at any time without prior notice.
3. Pricing
All prices displayed on our website are in British Pounds (GBP) unless otherwise stated.
Prices are subject to change without notice.
The price charged will be the price displayed at the time your order is placed.
4. Orders
Once you place an order, you will receive an order confirmation by email.
This confirmation does not constitute acceptance of your order.
We reserve the right to refuse or cancel any order due to:
- Product availability
- Pricing errors
- Payment issues
- Suspected fraud
- Incorrect customer information
If your payment has already been processed, any cancelled order will be fully refunded.
5. Payment
We accept secure payment methods available during checkout.
All transactions are processed through trusted third-party payment providers.
We do not store your payment card information.
6. Shipping
We currently deliver only within the United Kingdom.
Estimated delivery times are provided for guidance only and are not guaranteed.
WholGarden is not responsible for delays caused by courier services, weather conditions, customs (where applicable), or other circumstances beyond our control.
7. Returns & Refunds
Returns and refunds are governed by our Refund Policy.
Customers may request a return within 30 days of receiving eligible products, subject to the conditions outlined in our Refund Policy.
8. Warranty
If a product arrives damaged or defective, please contact us within 7 days of delivery.
We will assess the issue and, where appropriate, provide a replacement, repair, or refund.
9. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Images
- Product descriptions
- Graphics
- Website design
- Text
- Icons
is the property of WholGarden and may not be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, WholGarden shall not be liable for:
- Indirect or consequential damages
- Loss of profits
- Loss of business
- Delays beyond our reasonable control
- Website interruptions or technical errors
Our total liability shall not exceed the amount paid for the relevant order.
11. User Responsibilities
You agree to:
- Provide accurate information when placing an order
- Use the website only for lawful purposes
- Not interfere with the website's security or operation
- Not attempt unauthorized access to our systems
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and process your personal information.
13. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Any updates will be posted on this page with the revised date.
Continued use of the website constitutes acceptance of the updated Terms.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Information
WholGarden
Address: Birmingham B11 2BF, United Kingdom
Phone: +44 121 794 3525
Email: support@wholgarden.com