Privacy and Policy

Last updated: July 2026

At WholGarden, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

When you use our website, we may collect:

Your name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by our payment providers)
Order history
IP address
Device and browser information
Cookies and website usage data

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails if you have opted in

Payment Security

We do not store your payment card information.

All payments are securely processed through trusted third-party payment providers using industry-standard encryption.

Cookies

Our website uses cookies to:

Keep your shopping cart active
Remember your preferences
Improve website performance
Analyze website traffic
Deliver a better shopping experience

You can disable cookies through your browser settings, although some website features may not function correctly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers, including:

Shipping and delivery companies
Payment processors
Website hosting providers
Analytics providers
Legal authorities when required by law

These providers only receive the information necessary to perform their services.

Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal and tax obligations
Resolve disputes

Your Rights

If you are located in the United Kingdom, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal data
Restrict or object to certain processing
Request a copy of your personal data
Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of online transmission or electronic storage is completely secure.