Last updated: July 2026
Shipping Coverage
We currently ship only within the United Kingdom.
At this time, we do not offer international shipping.
Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times:
- Standard Delivery: 2–5 business days
- Express Delivery (if available): 1–2 business days
Delivery times are estimates and may vary during peak seasons or due to courier delays.
Shipping Cost
Shipping costs are calculated at checkout based on your delivery location.
Any available free shipping promotions will be clearly displayed on our website.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number.
Please allow up to 24 hours for tracking information to become active.
Delivery Issues
If your order has not arrived within the expected timeframe, please contact our customer support.
Phone: +44 121 794 3525
Email: support@wholgarden.com
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided, additional shipping charges may apply.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date so we can investigate with the courier and provide a suitable resolution.
Business Information
Business Address
Birmingham B11 2BF
United Kingdom
Phone: +44 121 794 3525